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Refund policy

Return & Refund Policy

We offer a 30-day return window from the date of delivery.

To qualify for a return:

  • Item must be unused and in original condition
  • Original packaging must be intact
  • Proof of purchase is required

To request a return, contact:
VOGATI@VOGATRONIX.com

Returned items without prior approval will not be accepted.

Non-Returnable Items

  • Sale or clearance items
  • Gift cards
  • Customized or special-order products
  • Personal care or hygiene-related items
  • Hazardous or flammable goods

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, contact us within 48 hours of delivery with photos or videos so we can assess and resolve promptly.

Refunds

Once the returned item is inspected and approved, refunds will be issued to the original payment method. Processing times depend on your bank or card provider.

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